Grid and Substation Contact and Support Desk
Dedicated support desk for grid, substation, BESS, UPS, battery and protection relay project inquiries.
Video Learning Platform
Short videos for BESS integration, substation automation, UPS battery backup, protection relays and compliance checklists.
What this page covers
Dedicated support desk for grid, substation, BESS, UPS, battery and protection relay project inquiries.
Dedicated support route
Grid, substation, BESS, UPS, battery and relay inquiries.
What to send
BOQ, RFQ, SLD, specification, tender document, datasheet or project note.
Response direction
Clarify scope, missing data and possible technical route.
WhatsApp route
Fast first contact for urgent spare and project inquiry.
Email route
Formal BOQ/RFQ and attachment submission.
Next step
Technical clarification list and support discussion.

Why this matters for serious project teams
Grid and substation work is not only product supply. It is technical matching, documentation discipline, stakeholder coordination, FAT/SAT readiness and long-term O&M logic.
Questions serious visitors ask
Is this an official PGCB or donor page?
No. It is a business support page by Impro Solutions Bangladesh.
What should a visitor send?
BOQ, RFQ, SLD, specification, tender document, datasheet, battery schedule or relay requirement.
Can foreign EPCs use this support?
Yes. Impro can support local communication, documentation and project coordination.
Why include video?
Video helps engineers and procurement teams understand complex systems faster.
Send BOQ, RFQ, SLD or specification.
We review technical and documentation gaps before submission or supply.